Our maintenance plans cover regular site backups, content updates, monitoring, code and user experience optimisation, server upkeep and error fixing, handled by the same team that builds our client projects.
Maintenance Services We Offer
Everything that keeps a live website healthy, handled on a schedule instead of in a panic.
Regular Site Backups
Scheduled, tested backups of your files and database kept off the server, so a bad update is never a lost website.
- Automated daily or weekly backups
- Off site, versioned storage
- Tested one click restore
Content Updates
Send us the text, the images or the new page and we make the change properly, without breaking the layout.
- Page, banner and product updates
- Blog and news publishing
- Seasonal and campaign changes
Website Monitoring
We watch your site around the clock and hear about downtime before your customers do.
- 24/7 uptime and error monitoring
- SSL and domain expiry alerts
- Monthly health reporting
Code & Speed Optimization
Regular clean up of the code, assets and queries that quietly build up and slow a site down over the years.
- Core Web Vitals improvement
- Image, script and query optimisation
- Caching and CDN configuration
Security & Server Maintenance
Patches, plugin updates and hardening applied on a schedule, plus a clean up if something ever does get in.
- CMS, plugin and library updates
- Firewall, SSL and malware scanning
- Server, PHP and database upkeep
Bug Fixing & Priority Support
A named team you can reach when a form stops sending or a page breaks, with response times agreed in advance.
- Agreed response and fix times
- Broken form, link and layout fixes
- Browser and device issue fixes
How Our Support Works
A simple monthly rhythm, with one team who already knows your site.
Audit
We review your current site, hosting, security and speed, and give you a written picture of its condition.
Plan
You pick the cover you need, from essential backups and updates to a full monthly improvement retainer.
Maintain
Backups, updates, monitoring and content changes run to schedule, and issues are handled as they come in.
Report
A clear monthly report of what was updated, what was fixed and what we suggest doing next.
Platforms We Maintain
We support the site you already have, whether or not we were the ones who built it.
- WordPress
- Laravel
- Craft CMS
- Shopify
- Angular & React
- PHP
- Node.js
- MySQL
- cPanel & Plesk
- AWS & Azure
- Cloudflare
- Google Analytics
What You Get
The checklist we run against every site we look after, month after month.
Regular Site Backup
Scheduled off site backups you can roll back to in minutes, tested so you know they actually restore.
Content Update
Text, images, pages and offers kept current, done for you so your team is not stuck learning the CMS.
Website Monitoring
Round the clock uptime and error checks, with alerts reaching us before your customers notice anything.
Code Optimization
Ongoing clean up of the code, assets and queries that accumulate and slow a growing site down.
User Experience Optimization
Small, steady improvements to the journeys your visitors use most, guided by real analytics.
Server Maintenance
Patches, versions, certificates and storage handled on the hosting side so nothing expires unnoticed.
Fixing Errors
Broken forms, links, layouts and browser issues fixed inside the response time agreed in your plan.
Security Patching
CMS, plugin and library updates applied promptly, with malware scanning and hardening in place.
Monthly Reporting
One clear report each month covering uptime, updates, fixes and the improvements we recommend next.
Not sure who is looking after your website?
Send us the URL and we will run a free health check on speed, security and backups, then tell you honestly whether you need a plan at all.
Get in touch
We are here to help you with your queries.